Unless a restaurant we used to love had gone downhill, I rarely bothered with the ones we didn’t like. But this experience was so jarring, I felt the need to warn all parents with young children to stay away from this place.
There should have been a sign up front the restaurant that stated “No kids allowed”, then i won’t have come in to experience the single worst restaurant encounter ever.
We were on our way back from a long weekend in carmel. It was a Sunday, we decided to grab a bite in Santa Cruz. We arrived around 1pm. and Chocolate happened to be the first restaurant we saw, we liked the menu and we walked in. The place was mostly empty, only 20% of the tables were occupied out in the patio. Inside it was nearly empty. We were a party of 4 adults plus our 2 year old. Anyone who has been close to a 2 year old knows that they are never easy. Especially when they are hungry.
Shortly after we sat down, the curtain rod crashed down on top of my son! These were the lacy long curtains draped over the seat, maybe he accidentally pulled on it as he stepped over the seat. Thank God, my son wasn’t hurt! The waitress was very quick to pick up the curtain and the rod, she said “don’t worry about it, it happens all the time”.
The food came, my son sat down and started eating quite properly. When we just started to enjoy our meal. the most unbelievable thing happened. The owner marched to our table and started scolding us for “pulling” down the curtain. Shouldn’t we be the ones complaining them having unsafe decoration that fall on the top of a toddler?! I would imagine any other restaurant owner would be most concerned with the wellbeing of the child! This owner has the guts to whine to us how difficult it is to put the curtain back up! Then the owner proceed to complain our son made too much noise.
If Children is not allowed, WHY didn’t this place has a sign up front? It is a restaurant. If i want quiet and peace, i would either eat at home or i would shell out $300 to eat at French Fucking Laundry.
We’ve eaten at far classier places with Noah in and around San Francisco and have never had such an awful experience.
I’m never coming back to this place, with or without my son, ever.
I don’t believe the owner of this place understands the meaning of “hospitality”. He has no business running a restaurant.
I always thought people in Santa Cruz are those who are into peace and love. In reality, i guess maybe it is just snobbery in disguise.
What a shame!